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Zoom Drain of Knoxville Change Locations

Customer Reviews

    They came out and checked it for free and replaced it for a very reasonable price.
    "Zoom Drain was great! They are very respectful and kind. Our 8-year-old sump pump that was installed by a company that is no longer in business was making a terrible sound. They came out and checked it for free. We determined that it was at the end of its life, and they replaced it for a very reasonable price. I will definitely use them again."
    - Kerrie Nelson
    - Kerrie Nelson
    Zoom Drain was fast, honest, knowledgeable and experienced.
    "Zoom Drain was fast, honest, knowledgeable and experienced. Matt and Devin worked quickly and took the time to educate and explain our situation thoroughly to me. I believe I saved money by going with Zoom Drain from the beginning. I am glad they had the 24/7 phone line. I was able to call at 9 p.m. to understand if we were looking at an emergency or could wait till the next day. That said, Matt and Devin were here before lunchtime that next day."
    - Megan Teeter
    - Megan Teeter
    They are the only ones that were eager to take the job.
    "Great experience! Spoke with owner initially instead of a computer. Scheduled a jet service with camera. They are the only ones that were eager to take the job. Highly recommended."
    - Mike Howard
    - Mike Howard
    We really valued their personal and honest approach.
    "Zoom Drain of Knoxville Lucas (owner) as well as Matt (technician) provided a home drain inspection service utilizing advanced camera equipment which gave us instant results as well as providing us with a written evaluation for our records. We really valued their personal and honest approach, the fact that they were dealing with uninformed homeowners concerning septic/drainage system requirements, limitations and potential problems, the work done actually generated their minimum quoted fee for service—an outstanding and appreciated situation for folks both retired and having a relatively fixed income. In the future, should any issues arise, we would not hesitate to call Zoom Drain of Knoxville again. Mike & Sandie Jacob, June 2026"
    - Sandra Jacob
    - Sandra Jacob
    The technician Matthew was very professional and courteous.
    "The technician Matthew was very professional and courteous. Zoom Drain scheduled my service while I was on vacation through text messages, as we had no cell service. Awesome company to work with."
    - Jason Jones
    - Jason Jones
    Took the time to go the extra mile for us.
    "Responsive, timely, helpful, insightful, knowledgeable. Took the time to go the extra mile for us. Easy to work with and competitive rates."
    - Ryan Anderson
    - Ryan Anderson
    Zoom Drain was incredibly quick, professional and had very good communication with my questions.
    "Zoom Drain was incredibly quick, professional and had very good communication with my questions. Would HIGHLY recommend them to anyone."
    - Matt Niziol
    - Matt Niziol
    Bradley Shepherd was prompt, friendly, informative and provided some long-term guidance on prevention.
    "I requested an appointment at 7:05 AM and work was completed by 10:15 AM. Bradley Shepherd was prompt, friendly, informative and provided some long-term guidance on prevention."
    - Lee Toney
    - Lee Toney
    He and his team were very professional and did great work.
    "Matt gave a quote that was fair. He arrived right when he was expected for the quote and the job. He and his team were very professional and did great work. I will definitely use Zoom and Matt again."
    - Jamie Cruze
    - Jamie Cruze
    He was fabulous. He was able to clear it.
    "He was fabulous. We had a tough blocked pipe. He was able to clear it."
    - Andrea Kendrick
    - Andrea Kendrick
    Very satisfied with our service and we have had no issues!
    "Mathew did a great job resolving our sink clogging issues! He did multiple methods and even gave us some preventative tips. He showed up on schedule and communicated when he was on his way. Very satisfied with our service and we have had no issues! Thank you, Mathew!"
    - Amy Moden
    - Amy Moden
    Their team was responsive, professional, and, most importantly, honest.
    "We've had a great experience with Zoom Drain. Their team was responsive, professional, and, most importantly, honest. They took the time to explain the issue, provided straightforward recommendations, and delivered excellent service without any unnecessary upselling. We're grateful to have a trusted partner we can rely on when our Anytime Fitness clubs need help. Highly recommend!"
    - Rob Harrington
    - Rob Harrington
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