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Zoom Drain of Knoxville Zoom Drain of Knoxville
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MEET THE OWNERS OF Zoom Drain KNOXVILLE

Expert drain and sewer services in the Gateway to the Great Smokies

Zoom Drain Knoxville is owned by Lucas and Somer Zappe. This husband-and-wife team brings a unique blend of professional expertise and a passion for community to the heart of Tennessee. With Lucas’ 14-year background as a dedicated operating room nurse and Somer's experience in business management, they've embarked on an exciting journey together.

Lucas holds a bachelor’s degree in nursing and has spent nearly a decade and a half as an operating room nurse. His nursing career has honed his problem-solving skills and instilled in him the value of teamwork and efficient communication. These qualities have become invaluable assets in the world of business ownership. As a nurse, Lucas has learned the importance of swift problem-solving and the significance of collaboration in achieving shared goals. These invaluable traits have seamlessly transitioned into their entrepreneurial endeavors.

Somer's background brings a fresh perspective to the team. Armed with a bachelor’s degree in business management and experience gained during her tenure at a mortgage company, Somer's skill set complements Lucas’ medical expertise. Her business acumen and eye for opportunities have been pivotal in their entrepreneurial journey.

Lucas and Somer embarked on a quest to find the perfect business opportunity in Knoxville, and their search led them to Zoom Drain. The company's culture, openness to franchisees, and rapid growth trajectory resonated with their vision. They recognized Zoom Drain as the ideal choice, balancing a proven concept with a thriving market and robust support. Zoom Drain's year-round, recession-resistant, and essential services perfectly aligned with Lucas and Somer's criteria for a successful business venture.

The Zappes fell in love with Knoxville and made it their home in March 2022. They appreciate the city's proximity to scenic mountains for hiking and nearby lakes for boating. The vibrant downtown area provides a safe and enjoyable environment for them to unwind and explore.

Lucas and Somer enjoy outdoor activities, hitting the gym, and pursuing their individual interests in their free time. Lucas is passionate about music and enjoys playing the guitar. Their lives recently experienced a delightful transformation with the arrival of their baby girl, Everett, promising a future filled with new hobbies and family adventures.

Lucas and Somer Zappe's mission is to provide top-notch drain cleaning services while embracing the vibrant Knoxville community. Zoom Drain Knoxville is more than just a business; it's a testament to their dedication, teamwork, and love for their newfound home.

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Areas We Serve
Knoxville, TN 37922
Unclogging Drains Near You
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Greenback
  • Heiskell
  • Jefferson City
  • Knoxville
  • Kodak
  • Lenoir City
  • Loudon
  • Louisville
  • Maryville
  • New Market
  • Newport
  • Oak Ridge
  • Pigeon Forge
  • Powell
  • Rockford
  • Sevierville
  • Seymour
  • Strawberry Plains

Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    They came out and checked it for free and replaced it for a very reasonable price.
    Kerrie Nelson
    Zoom Drain was fast, honest, knowledgeable and experienced.
    Megan Teeter
    They are the only ones that were eager to take the job.
    Mike Howard
    We really valued their personal and honest approach.
    Sandra Jacob
    The technician Matthew was very professional and courteous.
    Jason Jones
    Took the time to go the extra mile for us.
    Ryan Anderson
    Zoom Drain was incredibly quick, professional and had very good communication with my questions.
    Matt Niziol
    Bradley Shepherd was prompt, friendly, informative and provided some long-term guidance on prevention.
    Lee Toney
    He and his team were very professional and did great work.
    Jamie Cruze
    He was fabulous. He was able to clear it.
    Andrea Kendrick
    Very satisfied with our service and we have had no issues!
    Amy Moden
    Their team was responsive, professional, and, most importantly, honest.
    Rob Harrington
    Bradley was great. Efficient and took care of the job.
    Felicia Roseberry
    They are doing a great job for my company I work for in downtown Knoxville.
    Tyler Gallaher
    Had my sink drain flowing again in about an hour. Very professional.
    Erin Jones
    Lucas and his friend were very helpful and efficient.
    K'Aunna Brown
Zoom Drain was great! They are very respectful and kind. Our 8-year-old sump pump that was installed by a company that is no longer in business was making a terrible sound. They came out and checked it for free. We determined that it was at the end of its life, and they replaced it for a very reasonable price. I will definitely use them again.
Kerrie Nelson
Zoom Drain was fast, honest, knowledgeable and experienced. Matt and Devin worked quickly and took the time to educate and explain our situation thoroughly to me. I believe I saved money by going with Zoom Drain from the beginning. I am glad they had the 24/7 phone line. I was able to call at 9 p.m. to understand if we were looking at an emergency or could wait till the next day. That said, Matt and Devin were here before lunchtime that next day.
Megan Teeter
Great experience! Spoke with owner initially instead of a computer. Scheduled a jet service with camera. They are the only ones that were eager to take the job. Highly recommended.
Mike Howard
Zoom Drain of Knoxville Lucas (owner) as well as Matt (technician) provided a home drain inspection service utilizing advanced camera equipment which gave us instant results as well as providing us with a written evaluation for our records. We really valued their personal and honest approach, the fact that they were dealing with uninformed homeowners concerning septic/drainage system requirements, limitations and potential problems, the work done actually generated their minimum quoted fee for service—an outstanding and appreciated situation for folks both retired and having a relatively fixed income. In the future, should any issues arise, we would not hesitate to call Zoom Drain of Knoxville again. Mike & Sandie Jacob, June 2026
Sandra Jacob
The technician Matthew was very professional and courteous. Zoom Drain scheduled my service while I was on vacation through text messages, as we had no cell service. Awesome company to work with.
Jason Jones
Responsive, timely, helpful, insightful, knowledgeable. Took the time to go the extra mile for us. Easy to work with and competitive rates.
Ryan Anderson
Zoom Drain was incredibly quick, professional and had very good communication with my questions. Would HIGHLY recommend them to anyone.
Matt Niziol
I requested an appointment at 7:05 AM and work was completed by 10:15 AM. Bradley Shepherd was prompt, friendly, informative and provided some long-term guidance on prevention.
Lee Toney
Matt gave a quote that was fair. He arrived right when he was expected for the quote and the job. He and his team were very professional and did great work. I will definitely use Zoom and Matt again.
Jamie Cruze
He was fabulous. We had a tough blocked pipe. He was able to clear it.
Andrea Kendrick
Mathew did a great job resolving our sink clogging issues! He did multiple methods and even gave us some preventative tips. He showed up on schedule and communicated when he was on his way. Very satisfied with our service and we have had no issues! Thank you, Mathew!
Amy Moden
We've had a great experience with Zoom Drain. Their team was responsive, professional, and, most importantly, honest. They took the time to explain the issue, provided straightforward recommendations, and delivered excellent service without any unnecessary upselling. We're grateful to have a trusted partner we can rely on when our Anytime Fitness clubs need help. Highly recommend!
Rob Harrington
Bradley was great. The tub was backed up from the kitchen. He snaked the tub. Efficient and took care of the job. He let me know what to use to help keep the problem from reoccurring, too. The price was a bit steep for a 20-minute job ($366), but he didn't set that, and I agreed to it in advance because I needed my bathtub and kitchen back.
Felicia Roseberry
They are doing a great job for my company I work for in downtown Knoxville and even show us. Would 100 percentage use them again.
Tyler Gallaher
Matt did an awesome job. Had my sink drain flowing again in about an hour. Very professional. Call Zoom Drain and ask for Matt!
Erin Jones
Lucas and his friend were very helpful and efficient with helping my store fix a clog.
K'Aunna Brown
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