Top
Zoom Drain of Raleigh Northwest Change Locations

Meet The Owners of Zoom Drain of Raleigh Northwest

Drain and sewer experts located in the City of Oaks

Boone Adams is the owner/operator of Zoom Drain of Raleigh Northwest. Boone’s career background is distinguished by a wealth of experience as an entrepreneur and adept business manager, spanning more than 15 years of successful navigation in the realm of technology management. His professional journey commenced as a technical support specialist and steadily evolved through various roles, including systems administrator. In due course, Boone assumed the pivotal role of IT/business manager for a global support center comprising 150 highly skilled technicians dedicated to assisting an extensive client base of over 80,000 global patrons. In a more recent phase of his career, he leveraged my extensive business management acumen to seize an opportunity in the logistics and distribution sector. By steadfastly focusing on refining brand identity and executing potent marketing strategies, his endeavors bore fruit with an impressive twofold increase in annual returns within a mere two-year timeframe.

Boone has a Bachelor of Engineering Degree and a master’s in information systems and business management from Capitol College, Laurel, Maryland. His extensive experience in customer service proves to be a valuable asset, particularly because plumbing services often entail interactions with homeowners and businesses. Boone’s adeptness in communication, customer expectation management, and the capacity to build trust are pivotal components in the seamless operation of this franchise. Furthermore, his entrepreneurial drive and well-established networking abilities, which have consistently yielded favorable results in prior ventures, are poised to place him in an advantageous position for success in this exciting business endeavor.

“Achieving success in a plumbing services business like Zoom Drain demands a synergy of technical proficiency and business acumen,” says Boone. “My background in business management has provided me with the essential foundational skills required, including financial management, marketing strategies, superior customer service, and effective strategic planning.”

Need Drain
Service ASAP?

Areas We Serve
510 Pylon Dr Raleigh, NC 27606
Unclogging Drains Near You
  • Apex
  • Cary
  • Holly Springs
  • Morrisville
  • New Hill
  • Raleigh

Our FAQs

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues
  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)
  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service
  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    He walked through the process for me and explained the problem and the fix.
    Anna Theall
    He found our problem, took care of it, and stayed extra time to break apart some roots in our outtake pipe.
    Jonathan Reeve
    Marcellus came to the rescue!!! Hot water again!!!
    Kurieya Hedgebeth
    Marcellus did a great job with correcting our issue.
    Najee Anderson
    Alex is always professional and informative.
    Wayne Barnes
    He replaced 2 hose bibs and my main water shutoff for about half the price of a larger plumbing company.
    Chris Dettlaff
    He was able to find the problem quickly and made recommendations for the solution.
    Ebonee H
    Jose was great and very professional.
    Keisha Royster-Carrawell
    He was very professional, knowledgeable, and kind.
    Christina Hayes
    Marcellous completed the work order for my company really fast and even made sure we put eyes on it working.
    Alicia Maniotis
    I really like his attitude. I really like his smile. I really like everything about him.
    Rungentina Hardnett
    Easy to arrange a same-day appointment and fixed the problem the first time.
    Paul Dorinsky
    This job was a task and very difficult working conditions, but he never gave up and succeeded.
    Ralph Clark
    Very professional and I always enjoy those who give me knowledge about what is going on as well.
    Tonishka “NeNe” Adams
    Highly professional and knowledgeable!
    Abdul Jalil
    Knowledgeable, efficient, explained everything to me, and answered all my questions.
    Nick Kapur
Jose was punctual and efficient. He immediately got to work and diagnosed our problem in no time. He walked through the process for me and explained the problem and the fix. Would definitely recommend his services!
Anna Theall
Marcellous was wonderful. He found our problem, he took care of it, and he stayed extra time to break apart some roots in our outtake pipe.
Jonathan Reeve
Marcellus and his partner with Zoom Drain assisted in repairing/replacing my water heater. They were very nice and informative. I haven’t had hot water going on a few weeks and I can feel that the water is getting a little warmer! I’m hoping to get a hot shower tonight! I appreciate their hard work and staying late to get it done!! They informed me they will be back Monday to check everything! Hoping to have no issues 🤞🏾 Thank you guys for your hard work!! Update: I would like to thank the Zoom Drain team for their due diligence and replacing my hot water heater and keeping in contact with me every step of the way! This hot shower was so satisfying 😆 Thx again. Add on 5/6: So I came home yesterday… no hot water againnn! I was so irritated. But I called my property manager. Someone from Zoom Drain contacted me and Marcellus came to the rescue!!! Hot water again!!! I hope whatever the issue is was resolved. Just want to thank Marcellus for all your hard work and due diligence!
Kurieya Hedgebeth
Marcellus did a great job with correcting our issue. Thank you.
Najee Anderson
Alex is always professional and informative. I appreciate his explanation of the work being done and the follow-up when complete!
Wayne Barnes
Jose was very polite and professional. He replaced 2 hose bibs and my main water shutoff for about half the price of a larger plumbing company. I will call Zoom Drain next time I need a plumber.
Chris Dettlaff
Marcellous with Zoom Drain came out on a diagnostic call for a shower leak. He was able to find the problem quickly and made recommendations for the solution. He wore shoe covers and took photos of all discoveries. The company was able to send someone out the same day and kept me informed on the arrival time.
Ebonee H
Jose was great! He was very professional and did great work. Highly recommend.
Keisha Royster-Carrawell
Alex came out to give a quote for a plumbing issue. He was very professional, knowledgeable, and kind.
Christina Hayes
Marcellous completed the work order for my company really fast and even made sure we put eyes on it working. He had to wait for me to come sign off and was super pleasant!
Alicia Maniotis
Jose was very knowledgeable about telling me and making me understand about the leak. I really like his attitude. I really like his smile. I really like everything about him. He's a very good person with explaining everything that needs to be done.
Rungentina Hardnett
Easy to arrange a same-day appointment and fixed the problem the first time. Alex was the technician and was professional and courteous and careful while completing the job.
Paul Dorinsky
Marcellous, as always, performed to the highest expectations. Performed grill and griddle removal and re-install. This job was a task and very difficult working conditions, but he never gave up and succeeded. Thank you very much.
Ralph Clark
Alex and Gerald were very prompt and got straight to it! Very professional, and I always enjoy those who give me knowledge about what is going on as well. I would recommend them for the job!
Tonishka “NeNe” Adams
A+++! These guys are awesome. Highly professional and knowledgeable! Jose and Gerald, y'all are the best.
Abdul Jalil
Jose was phenomenal. Knowledgeable, efficient, explained everything to me and answered all my questions. He was so nice about making sure we fixed the root of the problem and doing it in the most cost-effective way possible. For something that’s scary and costly, it went really well, and I felt I was in great hands.
Nick Kapur
1 /