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Customer Reviews

    Doug is very professional, helpful, and courteous.
    "Excellent service. Doug is very professional, helpful, and courteous. He did a great job and made the entire experience very smooth. Highly recommended."
    - Syed Zainuddin
    - Syed Zainuddin
    Got the clog removed quickly. Cleaned up and disinfected the work area.
    "Derrick/Derek is a very friendly and knowledgeable technician who gave great advice on clog prevention from A/C condensate water going into the bathroom. Got the clog removed quickly. Cleaned up and disinfected the work area. A little pricey but worth the price."
    - Patrick Cheong
    - Patrick Cheong
    He focused on diagnosing the problem, clearing the line, and giving me useful information so I could make a better decision.
    "I had a really good experience with Zoom Drain. Ryan came out after I had already received confusing and concerning information from another plumbing company, and he took the time to actually investigate the issue instead of immediately pushing a major repair. He found an exterior cleanout that had been missed before, explained what he was seeing, and was able to restore the sewer flow by hydrojetting from that access point. He was professional, straightforward, and much more transparent than the previous company I had dealt with. I especially appreciated that he did not make the situation feel bigger or scarier than it needed to be. He focused on diagnosing the problem, clearing the line, and giving me useful information so I could make a better decision. I would recommend Zoom Drain, especially Ryan, for anyone dealing with a stressful sewer or drain issue and wanting someone who will actually take the time to look at the problem carefully."
    - Sam Nguyen
    - Sam Nguyen
    Donell was very helpful, super friendly and did an amazing job!
    "Great service! Donell was very helpful, super friendly and did an amazing job!"
    - Adnan Chowdhury
    - Adnan Chowdhury
    Zoom Drain came out, quickly found and remedied the issue at no charge.
    "A Fantastic Service! Last year, they cleaned out my French drains and replaced a section that had been completely invaded by large roots. Recently, one of the drains slowed drastically. Zoom Drain came out, quickly found and remedied the issue at no charge."
    - Steven Whipple
    - Steven Whipple
    Doug and his transparency and willingness to explain everything was really what made the process.
    "I had my French drain backed up, Zoom Drain came out and Doug talked me through my options and was really transparent about what needed to be done. The Zoom Drain customer service was great but Doug and his transparency and willingness to explain everything was really what made the process."
    - Justin Harkrader
    - Justin Harkrader
    I watched the footage while he was performing the inspection and he walked me through what he was seeing on camera.
    "Zoom Drain performed a camera inspection to check for leaks since we have original cast piping. Donell was the technician that came out and he was very helpful. I watched the footage while he was performing the inspection and he walked me through what he was seeing on camera. He found an issue and recommended options moving forward."
    - Bryan Miller
    - Bryan Miller
    Ryan did an amazing job!
    "Ryan did an amazing job! Thank you for your prompt service!"
    - Charles Sabin
    - Charles Sabin
    He was on time, professional, knowledgeable, and friendly.
    "I had a great experience with Doug from Zoom Drain. He was on time, professional, knowledgeable, and friendly. I’ve had his help with a few plumbing projects now, including a new water heater installation. He works quickly, but also takes his time to walk you through everything. I very much appreciate his attention to the details. I highly recommend him!"
    - Adrian Campa
    - Adrian Campa
    Donell was a great guy and very professional!
    "Donell was a great guy and very professional! He did an amazing job, and we were very pleased."
    - Maggie N. Blome
    - Maggie N. Blome
    Doug was an impressively knowledgeable, friendly, and honest professional.
    "Doug was an impressively knowledgeable, friendly, and honest professional. I have used dozens of plumbing companies the last 20 years; I’d recommend him to anyone. I will post their company information in my neighborhood group. Everyone is always looking for a reliable, reasonable plumber!"
    - Jenny S.
    - Jenny S.
    He clearly explained the issue with my clogged sink and walked me through the necessary steps to resolve it.
    "Doug was very professional, courteous, and knowledgeable throughout the service visit. He clearly explained the issue with my clogged sink and walked me through the necessary steps to resolve it in a detailed and easy-to-understand manner. His friendly demeanor and strong communication made the experience very positive. I would gladly request Doug again for any future service needs."
    - Seun Seun
    - Seun Seun
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